Applied Optoelectronics Introduces QuantumLink™, Revolutionizing Cable Broadband Management

Magpie.AI 2023-10-05 17:55:00

Keywords: Applied Optoelectronics, QuantumLink, cable broadband, remote management, enhanced service quality, efficiency, customer satisfaction, network performance

Applied Optoelectronics, Inc. (AOI) has recently unveiled QuantumLink™, a groundbreaking solution that will reshape the cable broadband market. QuantumLink, part of AOI's Quantum Bandwidth™ line of products, offers remote management and monitoring capabilities for cable amplifiers, providing enhanced service quality, efficiency, and convenience for operators and customers alike.

With QuantumLink, cable service providers can remotely manage cable broadband amplifiers, enabling faster issue resolution and reducing customer downtime. This innovative solution, available as a built-in feature with the Quantum18 smart amplifier or as a module add-in to existing amplifiers, ensures scalable network management without compromising performance.

Operators can now proactively monitor ingress issues and outages, resolving them remotely or deploying resources directly to the root of the problem. This leap in operational efficiency significantly reduces customer downtime and streamlines issue identification and resolution.

QuantumLink offers a standards-based, open-source solution, allowing secure remote communication with active devices in the network. It consists of a transponder in each amplifier and a virtual controller that seamlessly integrates with existing tools such as SNMP, RESTCONF, and KAFKA. This compatibility ensures a smooth deployment process without operational disruption.

Key Benefits of QuantumLink:

Enhanced Service Quality: Operators can identify and resolve signal issues, ensuring a consistent, high-quality broadband experience for users. Reduced Downtime: Remote management enables faster troubleshooting and minimizes service disruptions caused by amplifier-related issues. Cost Efficiency: On-site technicians are no longer required, resulting in cost savings that can be passed on to customers. Real-Time Insights: Access to real-time data and analytics allows for data-driven decision-making to improve network performance. Customer Satisfaction: Faster issue resolution and improved service quality contribute to higher customer satisfaction and retention rates. According to Corey Chapman, Senior Director of Sales Engineering for Quantum Bandwidth, enabling remote visibility and control for active devices in the network is crucial for minimizing operational costs and maximizing customer satisfaction. QuantumLink leverages highly scalable, widely adopted, low power, and low-cost IoT technology to deliver this capability for broadband amplifiers.

To further its commitment to the telecommunications industry, AOI has decided to sell Quantum Bandwidth products directly to Cable Multiple System Operators (MSOs). This strategy allows AOI to have greater control over designing, building, and manufacturing products that cater to the future needs of MSOs.

AOI will showcase its full line of Quantum Bandwidth products, including amplifiers and digital optics, at the upcoming SCTE® Cable-Tec Expo® 2023 in Denver, CO.

Keywords: Applied Optoelectronics, QuantumLink, Quantum Bandwidth, cable broadband, remote management, enhanced service quality, efficiency, customer satisfaction, network performance.

Abstract: Applied Optoelectronics, Inc. (AOI) has introduced QuantumLink, a revolutionary solution that allows remote management and monitoring of cable broadband amplifiers. QuantumLink offers enhanced service quality, reduced downtime, cost efficiency, real-time insights, and improved customer satisfaction. This standards-based, open-source solution integrates seamlessly with existing tools and ensures a smooth deployment process. AOI's commitment to the telecommunications industry is further demonstrated by its decision to sell Quantum Bandwidth products directly to Cable Multiple System Operators (MSOs). AOI will showcase its Quantum Bandwidth product line at the SCTE® Cable-Tec Expo® 2023.